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Privacy Policy

Effective Date: 1st June 2026

CloudOrbit (“CloudOrbit,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access our website, platform, products, services, or otherwise interact with us (collectively, the “Services”).

This Privacy Policy applies to: 

  • Individuals who create accounts, request information, or use our Services;  
  • Participants in our events, webinars, marketing campaigns, and other business interactions.  


If you do not agree with the practices described in this Privacy Policy, please discontinue use of our Services. 

For privacy-related questions, please contact us at hello@cloudorbit.ai. 

Overview

This section provides a high-level summary of how we handle information. The complete details are available in the sections that follow. 

What information do we collect?

We may collect information that you provide directly to us, along with certain technical and usage information automatically gathered when you interact with our Services.

Do we collect sensitive personal information?

CloudOrbit does not intentionally collect or process sensitive personal information unless specifically required and permitted by applicable law. 

Do we obtain information from third parties?

In limited circumstances, we may receive information from business partners, service providers, or publicly available sources to support our operations and services. 

Why do we use your information?

We use information to deliver and improve our Services, support customer relationships, maintain security, communicate with users, and comply with legal obligations.

When is information shared?

Information may be shared with authorized service providers, business partners, affiliates, or during business transactions when necessary to operate our business. 

How do we safeguard information?

We maintain administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage can be guaranteed to be completely secure. 

What rights do users have?

Depending on your location and applicable laws, you may have rights regarding access, correction, deletion, restriction, portability, and objection to the processing of your personal information. 

Contents

  1. Information We Collect 
  2. How We Use Information  
  3. Legal Grounds for Processing  
  4. Sharing of Personal Information  
  5. Data Retention  
  6. Security Practices  
  7. Children’s Privacy  
  8. Your Privacy Rights  
  9. Do-Not-Track Signals  
  10. California Privacy Rights
  11. Updates to This Policy  
  12. Contact Information  
  13. Requests Regarding Your Information   

1. Information We Collect

Information You Provide

When you interact with CloudOrbit, we may collect information that you voluntarily provide, including when you: 

  • Create an account;  
  • Request a demo;  
  • Subscribe to communications;  
  • Contact support;  
  • Register for events or webinars;  
  • Use our platform or related services.  

Depending on your interaction with us, we may collect: 

  • Full name  
  • Email address  
  • Company name  
  • Job title  
  • Username and password  
  • Phone number  
  • Communication preferences  
  • Customer support information  
  • Account authentication details  

You are responsible for ensuring that the information provided to us is accurate and up to date. 

Information Collected Automatically

When you access our Services, certain information may be gathered automatically through cookies, logs, and similar technologies. 

This information may include: 

  • IP address  
  • Browser type and version  
  • Device identifiers  
  • Operating system  
  • Geographic region  
  • Language settings  
  • Referring URLs  
  • Usage patterns and interactions  
  • Date and time of access  

We use this information to improve performance, maintain security, analyze trends, and enhance user experience. 

Log Data

Our systems may automatically record technical information such as: 

  • Access times  
  • Pages viewed  
  • Features used  
  • Error reports  
  • Device events  
  • Diagnostic information  

2. How We Use Information

CloudOrbit may use collected information for purposes including: 

Account Administration

To create, authenticate, maintain, and manage user accounts. 

Service Delivery

To provide access to our platform and deliver requested products and services. 

Customer Support

To respond to inquiries, troubleshoot issues, and provide assistance. 

Operational Communications

To send important updates regarding accounts, security, policies, and service availability. 

Product Improvement

To analyze usage patterns and improve functionality, performance, and user experience. 

Marketing and Business Communications

To share updates, product announcements, educational materials, event invitations, and promotional content permitted by law. 

Security and Fraud Prevention

To monitor, detect, investigate, and prevent unauthorized activity or misuse of our Services. 

Legal Compliance

To comply with applicable laws, regulations, legal processes, and governmental requests. 

4. Sharing of Personal Information

CloudOrbit does not sell personal information. 

We may disclose information in the following situations: 

Service Providers

We may share information with vendors and partners who assist with: 

  • Hosting and infrastructure  
  • Customer support  
  • Analytics  
  • Communications  
  • Security monitoring  
  • Payment processing  

Corporate Transactions

Information may be transferred during mergers, acquisitions, financing activities, restructuring, or sales of business assets. 

Legal Obligations

We may disclose information when required by law or when necessary to protect our rights, users, systems, or property. 

Business Partners

In limited cases, we may share information with strategic partners when necessary to provide integrated services or jointly delivered offerings. 

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, and enforce agreements. 

When information is no longer needed, we will delete, anonymize, or securely archive it according to our retention practices and applicable laws. 

6. Security Practices

CloudOrbit employs industry-standard administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. 

While we work to protect information using appropriate security measures, no internet-based system can be guaranteed to be completely secure. Users should exercise caution when transmitting information online. 

7. Children's Privacy

CloudOrbit’s Services are intended for business and professional use and are not directed toward children. 

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it. 

If you believe a minor has submitted information to us, please contact us immediately. 

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights that include: 

  • Accessing your personal information;  
  • Requesting correction of inaccurate information;  
  • Requesting deletion of information;  
  • Restricting certain processing activities;  
  • Requesting portability of data;  
  • Objecting to processing activities;  
  • Withdrawing consent where consent is the basis for processing.  

Requests may be submitted by contacting us using the information provided below. 

Marketing Preferences

You may opt out of marketing communications at any time by: 
  • Clicking the unsubscribe link included in emails; or  
  • Contacting us directly.  
Even after opting out of marketing messages, you may continue receiving service-related communications necessary for account administration.  

Account Management

Users may review, update, or request deletion of account information by contacting CloudOrbit or accessing available account settings. 

9. Do-Not-Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, CloudOrbit does not presently respond to Do Not Track requests. 

If standards evolve in the future, we may update our practices accordingly. 

10. California Privacy Rights

California residents may have additional privacy rights under applicable California laws, including the California Consumer Privacy Act (CCPA) and related regulations. 

Subject to verification, California residents may have the right to: 

  • Know what personal information is collected;  
  • Request deletion of personal information;  
  • Request correction of inaccurate information;  
  • Access categories and specific pieces of collected information;  
  • Limit certain uses of personal information where applicable;  
  • Receive equal service regardless of exercising privacy rights.  

CloudOrbit does not sell personal information. 

California residents may submit privacy requests using the contact information provided below. 

11. Changes to This Privacy Policy

CloudOrbit may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. 

When updates are made, the effective date at the top of this Policy will be updated accordingly. Significant changes may also be communicated through the Services or other appropriate channels. 

We encourage users to review this Policy regularly. 

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us: 

CloudOrbit 
605, Shilp Satved, beside Sindhu Bhavan Marg 
Ahmedabad, Gujarat 380054 
India 

Email: hello@cloudorbit.ai 

13. Access, Update, or Deletion Requests

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information. 

To submit a privacy request, please contact us at: 

hello@cloudorbit.ai 

We will review and respond to requests in accordance with applicable data protection laws and verification requirements.